Quality Assurance and Enhancement contacts

QAE team memberContact detailsResponsible for
Michelle Howe
Head of Quality Assurance and Enhancement
(0.8 fte - Monday - Thursday)
Tel: 01252 892726 Email: mhowe@uca.ac.uk
Strategic direction and oversight of quality across UCA; Quality framework; External and internal reporting; TEF; Compliance with OfS requirements for quality 
Aimee Clark
Senior Quality Manager
(0.6 fte - Monday, Tuesday and Thursday)
Tel: 01252 891497
FE quality mechanisms; Committee scheduling; Published Information; Validation & Review; Student Satisfaction Surveys; Quality Enhancement Review; Academic Quality Committee
Kelley Padley
Senior Quality Manager
(0.6 fte - Monday, Tuesday, Wednesday and Friday)
Tel: 01252 891497
Collaborative Provision, Annual Academic Monitoring, Student Engagement; Professional, Statutory & Regulatory Bodies activity; School Boards of Studies; Academic Board
Kathryn Taylor
Quality Manager
(0.8 fte - Monday - Thursday)
Tel: 01252 892911
Academic Appeals; Academic Misconduct; Mitigating Circumstances; Student Complaints; Academc Regulations; Assessment Regulations; External Examiners; Boards of Examiners; Data protection, Freedom of Information; Document retention/archiving; web management; Policy and Procedures Group; Research Degrees Committee
Susanne Wilson
Collaborative Provision Officer
Tel: 01252 892945
Collaborative Provision (key point of contact for the University‚Äôs partners); Student record maintenance for collaborative activity; Professional, Statutory & Regulatory Bodies activity; OCA Boards of Examiners and OCA data management on SITS
Claire Chapman
Senior Quality Officer
Tel: 01252 892607        
Published Information; Course Database maintenance; Course modifications; Validation & Review scheduling and oversight; Academic Quality Committee
OJ Donnelly
Senior Quality Officer
Tel: 01252 892768
School Liaison Officer for Communication Design, Film, Media & Performing Arts and Fine Art & Photography; OCA quality operations and liaison; School Boards of Studies
Jo Humphreys
Senior Quality Officer
(0.5 fte - Tuesday, Wednesday, Thursday am)
Tel: 01252 892848
External Examining System, Boards of Examiners (scheduling and protocols)
Nicola Chambers
Senior Quality Officer
Tel: 01252 892908        
School Boards of Study; Boards of Examiners; School Liaison Officer for Business School; Student Surveys; Quality Enhancement Reviews  
Kris Marsh
Senior Quality Officer
Tel: 01634 888737
School Boards of Study; Boards of Examiners; School Liaison Officer for Architecture, Crafts & Design and Fashion; School Liaison Officer for Further Education; FE quality mechanisms support
Helen Reeves 
Senior Quality Officer
(0.5 fte - Wednesday, Friday)
Tel: 01252 892848
Annual Academic Monitoring, Student Engagement;  Professional, Statutory & Regulatory Bodies 
Jen Watts 
Senior Quality Officer (Research)
(0.5 fte - Tuesday, Wednesday, Friday)
Tel: 01252 891488
Clare Burns
Quality Administrator
Tel: 01252 892924
Quality Administration (supporting team activity and financial administration); Data protection, Freedom of Information; Document retention/archiving; web management; Policy and Procedures Group
Postal Address

University for the Creative Arts
Falkner Road
Surrey GU9 7DS