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Business School Studios, UCA Epsom

Experience & Service Design MA/MSc

Experience & Service Design MA/MSc

Epsom

Course overview

The design of human experience within the creative industries requires a substantial breadth of understanding.

As a student on this unique Experience & Service Design course, you’ll learn how the human experience can be designed and shaped to fit a range of scenarios, whether as part of a fashion event, a festival, in retail or at a venue, and how that experience can create a powerful societal, environmental and business impact.

Through intellectual enquiry and project assignments, you will be given the tools and techniques to become an expert in designing experiences and services for the creative industries, and lead the way in advancing the discipline. You will also apply these techniques to tackling challenges of sustainability, and societal issues.

During the course, you'll learn how design enhances user and business value, and explore the challenges and opportunities that exist within the creative industries in terms of technology and business model innovation.

As you engage in the design of experiences and services on a strategic and operational level, you may also lead interdisciplinary design teams in the concept, design and realisation of innovative services.

 

A one-year course of advanced study for furthering your research skills and specialising within your discipline.

A year-long preparatory course of study to ready you for your Master’s, developing your specialist skills, research acumen and confidence in working autonomously.

A year-long preparatory course of study to ready you for your Master’s in the UK, developing your English speaking and writing together with your specialist skills, research acumen and confidence in working autonomously.

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Course details

Course details

Get ready for your chosen postgraduate course with this preparatory year of specialist study. With a mix of online and face-to-face learning, UCA’s Integrated Pre-Masters is designed to give you insight into the study skills required to complete a Master’s, within the context of your creative subject. You’ll build skills in autonomous learning, forming your own targets and goals, honing your research skills, time management and professional practice.

For our students coming from a non-UK educational background, UCA has launched an Integrated International Pre-Masters year, this is based at UCA Epsom and delivered by UCAIC.

On this course you’ll prepare for postgraduate study with a mix of online and face-to-face learning that will give you the study skills required to complete a Master’s, and you’ll also improve your English for academic study.

You will cover a multitude of units across the year, to be divided across three terms and culminating in your masters’ project.

Some of your learning will be conducted alongside students from other postgraduate courses, including the Business Seminar series. These are for all Business School students and cover the core business knowledge areas – accounting, finance, marketing, innovation, HR and operations principles.

The units covered are as follows:

  • Foundations of Design for Interaction
  • Customer Focussed Innovation
  • Design Thinking for Business
  • PG Business Seminar I
  • Augmented and Synthetic Experience
  • Service and Creative Industries
  • Venues and Events Design
  • Immersive Games
  • Human Psychology of Experience and Service I
  • PG Business Seminar II
  • Business Consultancy
  • Human Psychology of Experience and Service II
  • Masters Project.

 

 

Tuition fees
The course fees per year for 2022 entry will be available here shortly. 

As a guide the fees for 2021 entry are:

  • UK students full-time - £10,400

  • EU students full-time - £10,400 (see fee discount information)

  • International students full-time - £17,500 (standard fee)
  • International students full-time - £16,800 (full early payment fee)

Additional course costs
In addition to the tuition fees there may be additional course costs which will be published here shortly.

Further information

Find out more about our course fees and any financial support you may be entitled to:

These fees are correct for the stated academic year only. Costs may increase each year during a student’s period of continued registration on course in line with inflation (subject to any maximum regulated tuition fee limit). Any adjustment for continuing students will be at or below the RPI-X forecast rate.

To support our students and alumni to progress to the next level of study, we have developed a new range of fee discounts across a range of courses.

Course specifications

 

Please note, syllabus content indicated is provided as a guide. The content of the course may be subject to change in line with our Student Terms and Conditions for example, as required by external professional bodies or to improve the quality of the course.

Facilities

The UCA Business School for the Creative Industries, based at our Epsom campus, is the first of its kind in the UK. There are dedicated studios and study areas, digital media suites equipped with Macs and PCs programmed with specialist software including Adobe Creative Suite, Dreamweaver and After Effects. There’s a modern library with a wealth of books and thanks to its location, many opportunities to collaborate with students from other courses.

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Business School, UCA Epsom

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Business School, UCA Epsom

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Lecture Theatre, UCA Epsom

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Library, UCA Epsom

Entry requirements

Entry requirements

MA/MSc course

  • An honours degree or equivalent qualification in the subject or a related discipline

and/or

  • Relevant work experience, demonstrating your ability to study at postgraduate level.

Consideration will also be given to applicants who can make a strong case for admission in relation to a particular project and can demonstrate their potential to satisfactorily complete the course.

 


 

MA/MSc course with Integrated Pre-Masters course
MA/MSc course with Integrated International Pre-Masters course

A recognised bachelor degree or 3 year diploma with a strong portfolio in a relevant subject.

To view the equivalent entry requirements for your country please select it in the list below.

Don't meet the international entry requirements or English language requirements?

You may be able to enter the course through the following entry courses:

Pre-sessional English courses in the UK or China

UCA International Foundation courses

The UCA International College

MA/MSc course
MA/MSc course with Integrated Pre-Masters course
MA/MSc course with Integrated International Pre-Masters course

These courses don’t require a portfolio.

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