Lecturer in Sustainable Business

Dr Xinya You is a Lecturer in Sustainable Business at the UCA Business School for the Creative Industries. Her research focuses on design thinking, business model innovation, organisation design, management as a design practice, service-dominant logic, sustainable businesses, co-design, and entrepreneurial and innovation ecosystems – particularly within the creative industries and policymaking contexts.
Bio
Xinya joined UCA in 2022 and has since led ten academic units, including Sustainability and Ethics in Fashion Business (Level 4); Creative Business Start-Up, Games Contemporary Issues, and Games Industry and Futures (Level 5); and Human-Centred Innovation and Design and Sustainable Business Design and Development in Fashion and Luxury Industries (Level 7). She also serves as the school lead for PRME (Principles for Responsible Management Education).
As an interdisciplinary researcher, Xinya brings extensive expertise in applying design methodologies to innovation in products, services, business models, and venture creation. Her work explores design as both a mindset and methodology for addressing complex sustainability challenges. She is particularly interested in how design methodologies can drive positive economic, social, and environmental impact through venture building and entrepreneurial ecosystems. Her recent publication introduces the concept “management as a design practice,” offering a novel perspective for viewing management and organisation design through the lens of design practice and design thinking.
Xinya has served as a peer reviewer for journals such as the Journal of Innovation and Entrepreneurship, Digital Applications in Archaeology and Cultural Heritage, Journal of Contemporary Chinese Arts, and Design Studies.
In addition to her academic work, Xinya has practical expertise in applying customer-centred design processes to transform emerging technologies – such as chatbots, AR, and AI – into viable products, services and ventures. She has over four years of experience working in interdisciplinary teams across data science, game development, management, and visual design, collaborating with stakeholders in diverse sectors.
She has developed several practical tools for sustainable business development, including the Business Modelling Blueprint Canvas, which helps companies integrate product–market strategy, organisation design, and business model innovation within a single model, and the Design Prompt Cards, tailored to incorporating SDGs and circular economy principles into sustainable fashion business design.
Xinya has contributed to multiple large-scale, government-funded research projects. As R&D Fellow in Sustainable Creative Business at InGAME: Innovation for Games and Media Enterprise – a £11.5 million R&D centre in Dundee supported by the AHRC Creative Industries Cluster Programme – she led 8 collaborative projects with companies, non-profits, and student teams. Her role involved making product-market strategy, creating new business models, and designing operating models, while also conducting independent research into the challenges facing indie games developers. She played a key role in strengthening the entrepreneurial ecosystem of the Scottish games sector by leading a research project in collaboration with the Scottish Games Network.
At UCA, she also led the design of the R&D voucher scheme for the Games and Innovation Nexus (GAIN) project and is a co-investigator on the Digital Funding and Financing of Digitised Creative Industries in Surrey project. She served as the Responsible Research and Innovation Working Group Leader for the UK-China Creative Industries Research and Innovation Hub Fellowship project led by the Brunel University London and sits on the Creative Industries Committee of the Association of British Chinese Professors (ABCP).
Earlier in her career, Xinya worked as a brand analyst at Siegel+Gale, a global design and brand strategy consultancy (2013–2014).
She holds a PhD in Design from Lancaster University (UK), an MA in Design and Branding Strategy from Brunel University (UK), and a BA in Industrial Design from Tsinghua University (China).
Research statement
Xinya is an experienced researcher specialising in industry-oriented, interdisciplinary projects. Her work focuses on advancing business sustainability across the three pillars of the triple bottom line: social, environmental, and economic. Her current research interests include business model innovation, product–service systems, sustainable value and supply chains, co-design, service design, entrepreneurial and innovation ecosystems, the Quadruple and Quintuple Helix Innovation frameworks, social network analysis (SNA), and creative industry policymaking.
Research Outputs
Journals:
- You, X. (2025) Management as a design practice: a multi-case study on designing value co-creation mechanisms. Journal of Innovation and Entrepreneurship, 14 (38).
- You, X., Huang, Y., Bryan-Kinns, N. (2024) Responsible research and innovation: Opportunities and challenges for UK-China collaboration in the creative industries. Journal of Arts Management, 23 (3), pp. 68-89.
- Dong, H., Bakhshi, H., Brooker, D., Bryan-Kinns, N., Huang, Y., Wang, J., You, X., Ning, W. (2024) Creative industries research and innovation: Views from the United Kingdom and China regarding a future hub. Journal of Contemporary Chinese Art, 11(1), pp. 95-105.
- You, X. (2022). Applying design thinking for business model innovation. Journal of Innovation and Entrepreneurship, 11(1), 59.
- You, X., Hands, D. (2019). A reflection upon Herbert Simon’s vision of design in the Sciences of the Artificial. Design Journal, 22(sup1), 1345-1356.
Conferences:
- You, X., Hands, D. (2018). Rethinking design thinking through the lens of service-dominant Logic. Proceedings of Next Wave, 21st dmi: Academic Design Management Conference. London, UK. 1–2 August 2018.
- You, X., Hands, D. (2016). Critically exploring the development of a conceptual framework for building innovative brands. Proceedings of DRS 2016, the Design Research Society’s 50th Anniversary Conference. Brighton, UK. 27–30 June 2016.
Academic Book Section:
- You, X. (2022). “A case study of creating design thinking tools to promote sustainable success of Dundee video game cluster and companies”. In Y. Huang and D. Hand (ed.) Design Thinking for New Business Contexts. Springer Nature Switzerland AG.
Research supervision
Xinya is currently supervising a PhD project that explores the impact of technological change on regional creative fashion start-ups.
Professional Membership, Affiliation and Consultancy
- Association of British Chinese Professors (ABCP): Creative Industries Committee Member.
- PhD VIVA external examiner: “Revitalizing Chinese children’s food brands through packaging elements” (2024), City University Malaysia.
Funded research projects:
- Games and Innovation Nexus (GAIN) project (£1.5 million). Role: part of the bidding team, led the design of UCA’s R&D voucher scheme; Funding body: Research England (Sept 2023-Sept 2025); In partnership with the University of Surrey, University of Warwick and Surrey County Council.
- UK-China Creative Industries Research and Innovation Hub Fellowship (£170k). Role: Responsible Research and Innovation Working Group Leader; Funding body: AHRC (May 2023-May 2024); Leading organisation: Brunel University London.
- Digital funding and financing of digitised creative industries in Surrey (£20k). Role: Co-Investigator. KE Fund, University for the Creative Arts (Jan 2025-August 2025).
- Empowering Future Female Designers. Rolw: Volunteer Mentor. The mentorship programme is part of the “Engineering Industrial Designers for a More Inclusive and Sustainable World” project, funded by the British Council, aims to foster UK-China partnerships to train responsible designers (2024-2025).
Conference funding:
- Conference presentation: What is the creative impact & shift in attitude towards Research Methodologies as a learning experience when using a Design Thinking framework, with large international student cohorts (2023), Advance HE Conference. Funded by the University for the Creative Arts: £990.
