Retail & Experience Management*

BA/BSc (Hons) - UCA Epsom - 2020

This course is part of:

Develop your understanding of the business of offline and online retail locations, their organisation and their place within the creative industries, on our BA/BSc (Hons) Retail and Experience Management.

Run from our dynamic and innovative Business School for the Creative Industries at UCA Epsom, this course will equip you for working life in the cultural and creative industries with a specific focus on working and managing retail locations and retail experiences within those industries.

You’ll develop refined communication, organisation and analytical skills, learn about consumer needs and demands, trends and marketing, and also explore art and design.

There are options to take industry placements, study abroad and even take a year away from study to undertake professional training.

And you’ll also gain vital core business acumen – from accounting and finance, to marketing and HR - through a series of Business Seminars, which you’ll share with students from other courses across the Business School.

*Course subject to validation.

Length of study:

Three years full-time


UCA Epsom

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Entry requirements:

112 UCAS tariff points

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Wednesday 27 November, 2019

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Course details

  • Year one

    You’ll be introduced to the various aspects of retail and experience management, learning how to understand design an experience and how to cater for different consumers. You’ll also take part in the shared Business Seminars, giving you a chance to interact with several other courses at the school.

    The units covered are outlined as follows:

    • Introduction to Retailing
    • Retail Buying and Merchandising I
    • Understanding Consumers
    • Business Seminar I
    • Designing a Retail Experience
    • Consumer and Shopper Marketing
    • Art, Design and Production
    • Business Seminar II
  • Year two

    In your second year of study you’ll cover units appropriate to both BA and BSc elements, continue your Business Seminars with others students and you’ll have the option, if you want, to take an industry placement or study abroad.

    The units covered are outlined as follows:

    • Digital and Online Retailing I
    • Business Sustainability and Ethics
    • Managing Retail Locations
    • Business Seminar III
    • Retail Management Control
    • Business Seminar IV
    • Industry Placement (optional)
    • Study Abroad (optional)
  • Year three

    Your final year will see you continue your shared Business Seminars with other students, investigate the current trends and issues within the industry and learn about brand and category managment, before concluding your studies with your final degree project.

    The units covered are outlined as follows

    • Current Issues in Retailing
    • Digital and Online Retailing II
    • Innovation Strategy
    • Business Seminar V
    • Brand and Category Management
    • Business Seminar VI
    • Degree Project
  • Fees and additional costs

    Tuition fees
    The course fees per year for 2020 entry are:

    • UK and EU students - £9,250 
    • International students - £16,250 (standard fee)
    • International students - £15,600 (full early payment fee)

    Additional course costs
    In addition to the tuition fees please see the additional course costs, these are still to be finalised for 2020 entry but will be published here as soon as possible.

    Further information
    Find out more about our course fees and any financial support you may be entitled to:

    These fees are correct for the stated academic year only. Costs may increase each year during a student’s period of continued registration on course in line with inflation (subject to any maximum regulated tuition fee limit). Any adjustment for continuing students will be at or below the RPI-X forecast rate.

Business School

The first of its kind in the UK, our new Business School for the Creative Industries builds on our long tradition of collaborating with employers to cultivate leadership, entrepreneurial and problem-solving skills.


The UCA Business School for the Creative Industries, based at our Epsom campus, is the first of its kind in the UK. There’s dedicated studios and study areas, digital media suites equipped with Macs and PCs which are programmed with specialist software including Adobe Creative Suite, Dreamweaver and After Effects. There’s a modern library with a wealth of books and thanks to its location, many collaborative opportunities with students from other courses.

UK/EU applications

Apply for full-time study - starting September 2019:

Apply for part-time study - starting September 2019:

Apply for full-time study - starting September 2020:

Apply for part-time study - starting September 2020:

International applications

If you are applying for more than one course in the UK please apply via UCAS, to apply direct to UCA please use the links below:

Apply for full-time study - Year 1 - starting September 2020:

Apply for full-time study - Year 2 - starting September 2020:

Apply for full-time study - starting September 2020:

Apply for full-time study - starting September 2020:

Apply for full-time study - starting January 2020:

Apply for this course and other courses in the UK - full-time study - starting September 2019:

Due to visa requirements, this course is not available to students that require a Tier 4 (General) visa

If you have another category of visa please contact us: to find out if you are eligible to study.

If you're interested in joining Year 3 of this course, please contact our Admissions Team on +44 (0) 1252 892 960 or

When to apply:

The UCAS application deadline is 15 January. If you are applying directly to us, you can apply throughout the year but we recommend you apply as early as possible so you have time to arrange accommodation and visas.

For more information visit our how to apply pages

Entry requirements

UK entry requirements

The standard entry requirements* for this course are:

One of the following:

  • 112 new UCAS tariff points, see accepted qualifications
  • Pass at Foundation Diploma in Art & Design (Level 3 or 4)
  • Distinction, Merit, Merit at BTEC Extended Diploma
  • Merit at UAL Extended Diploma
  • 112 new UCAS tariff points from an accredited Access to Higher Education Diploma in appropriate subject
  • 27-30 total points in the International Baccalaureate Diploma with at least 15 IB points at Higher level, see more information about IB entry requirements.

And four GCSE passes at grade A*-C and/or grade 4-9 including English (or Functional Skills English/Key Skills Communication Level 2).

Other relevant and equivalent Level 3 UK and international qualifications are considered on an individual basis, and we encourage students from diverse educational backgrounds to apply.

*We occasionally make offers which are lower than the standard entry criteria, to students who have faced difficulties that have affected their performance and who were expected to achieve higher results. We consider the strength of our applicants’ portfolios, as well as their grades -  in these cases, a strong portfolio is especially important.

International entry requirements

To view the equivalent entry requirements for your country please select it in the list below.

Pick Your Country

Non-UK equivalent qualifications

English language requirements

Don't meet the international entry requirements or English language requirements?

You may be able to enter the course through the UCA International College

Learn more about the UCA International College

Your portfolio

This course doesn’t require a portfolio. We may invite you for an Applicant Day and interview so you can visit us, meet the course team and other applicants, and take a tour of all our facilities. Students from diverse educational backgrounds are encouraged to apply.

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