Library Services

Borrowing Rights

  • How many items may I borrow?

    The table below shows the total number of items you may have on loan. These may be made up of books, DVDs, videos, etc.

    All current staff and students can borrow two Short Loan items at a time.

    Alumni, SCONUL Access and other external Library members can only borrow 3-week loan items and Short loan items. They may not borrow DVDs or Videos.

    Type of Borrower Maximum number of items
    FE 10
    Undergraduate - Year 1 & Year 2 15
    Undergraduate - Year 3 20
    Postgraduate and Staff 30
    Alumni and other external borrowers 6
  • How long may I borrow for?

    There are three main categories of loan:

    • Standard 3-week loan
    • 7-day loan: These are items that are in high demand such as books on reading lists. DVDs and videos are also 7-day loan items.
    • Short loan: These are 3-hour loan materials kept behind the Gateway Desk. This material cannot be taken out of the Library.

    Staff, MA and PhD students and students with disabilities may borrow 7-day loan books for two weeks and 3-week loan items for four weeks. Reference books, journals and newspapers cannot be borrowed.

  • Can I renew items?

    You may renew items via the Library Catalogue up to four times, as long as they have not been reserved by someone else.

    If you have already renewed an item four times, you will need to bring it into the Library to be reissued if you still want to have it on loan.

    You will need your borrower number (i.e. your student ID number) and your Library PIN number to renew online. If you don't know your PIN, please ask at the Gateway Desk.

    Once logged in, click on My Account, then Review My Account to renew the items. If there are unpaid fines of £20 or more on your borrower record, you will be unable to renew online. You will not be able to renew a book if someone else has placed a reservation on it. Part-time students and students with disabilities may renew items by telephone.

  • Can I reserve items?

    You can use the Library Catalogue to reserve books on loan to other borrowers. You will need your borrower number (i.e. your student ID number) and your Library PIN number to do this. Please ask for your PIN at the Gateway Desk.

    If there are unpaid fines or messages on your borrower record, you will be unable to reserve books yourself - in this case, please contact the Gateway. When the book is returned, an email will be sent to your UCA email address telling you it is ready to collect. You can also check to see if the book is ready to collect using the My Account area when you are logged into the Library Catalogue.

  • Does the Library charge fines?

    To ensure the prompt return of loaned items the Library charges fines for overdue items.

    3 week loan 10p per day 
    7 day loan 50p per day 
    Short loan 50p per hour
    Lost or damaged books still in print The replacement cost of the item
    Lost or damaged books out of print £20 per item
    Videos/DVDs recorded off-air £16 or the replacement cost, whichever is the greater.
    Document supply 50p per day plus any charges imposed by the supplier.
    Uncollected Document Supply items £1 per item
    Lost or damaged Document Supply items The British Library charges a minimum fee of £147.20 per item. This can increase depending on the item's value. This charge is your responsibility.

    If you accumulate £20.00 or more in fines you will not be able to borrow any items until you have reduced the amount to at least £19.00. When you have overdue items an email will be sent to your UCA email address to let you know.

  • What happens if I lose or damage an item?

    You will have to pay the replacement cost and an administration charge.

    • Lost and unreturned items: When you have overdue items, an email will be sent to your UCA email address to let you know. After three reminders by email, if the item hasn't been returned or renewed it will be regarded as lost. We will then send you an invoice to your term-time postal address. You will have to pay or return the item.
    • Damaged items: If an item has become damaged while issued to you, please let us know as soon as possible. We will advise you on the replacement charge accordingly. An additional £1 administration charge applies in all cases.

    For lost or damaged items, you will be charged the cost of a new copy. If the item is no longer available we will charge you for a second hand copy or the cost of a new book of similar subject coverage.

    • Damaged/lost commercially produced DVDs and videos: You will be charged the cost of a new copy. If unavailable, then you will be charged the cost of a similar new item.
    • Damaged/lost broadcast recordings on DVD/video: You will be charged £16.
    • Damaged/lost slides: You will be charged £2.50 per slide.

Contact Gateway

For information on our services, please contact the Gateway.

New Dover Road
Canterbury
Kent
CT1 3AN

Telephone: +44 (0)1227 817 314
Email: gatewaycanterbury@uca.ac.uk

 


Find out what is happening at Canterbury:

 

 

 

Term Opening Times
Monday - Friday 08:30 - 20:00
Saturday 10:00 - 17:00
Sunday 13:00 - 17:00

Holiday Opening Times
Monday - Friday 09:00 - 17:00

The Library is closed over Christmas, Easter and Bank Holidays. 

 

Ashley Road
Epsom
Surrey
KT18 5BE

Telephone: +44 (0)1372 202 461
Email: gatewayepsom@uca.ac.uk

 


Find out what is happening at Epsom:

 

Term Opening Times
Monday - Friday 08:30 - 20:00
Saturday 10:00 - 17:00
Sunday 13:00 - 17:00

Holiday Opening Times
Monday - Friday 09:00 - 17:00

The Library is closed over Christmas, Easter and Bank Holidays. 

 

Falkner Road
Farnham
Surrey
GU9 7DS 

Telephone: +44 (0)1252 892 709 
Email: gatewayfarnham@uca.ac.uk

 


Find out what is happening at Farnham:

 

Term Opening Times
Monday - Friday 08:30 - 20:00
Saturday 10:00 - 17:00
Sunday 13:00 - 17:00

Holiday Opening Times
Monday - Friday 09:00 - 17:00

The Library is closed over Christmas, Easter and Bank Holidays. 

 

Fort Pitt
Rochester
Kent
ME1 1DZ 

Telephone: +44 (0)1634 888 734 
Email: gatewayrochester@uca.ac.uk

 


Find out what is happening at Rochester:

 

 

Term Opening Times
Monday - Friday 08:30 - 20:00
Saturday 10:00 - 17:00
Sunday 13:00 - 17:00

Holiday Opening Times
Monday - Friday 09:00 - 17:00

The Library is closed over Christmas, Easter and Bank Holidays.