Password Problems For Staff
For help and advice on passwords, please visit the Hub on the below link:
I have forgotten my password/my password has expired
If you are a member of staff and your password has expired then call the IT Service Desk and they can change it for you.
IT Service Desk
Tel: (01634) 888799
*Note - when you work from home you do not get a count down to alert you that your password is about to expire.
I cannot access myUCA
New and sessional members of staff need to be given access to myUCA, this is normally done by HR informing Learning & Teaching to add them to the system. However, there may be exception to the rule - if this is the case and your ucreative username and password does not give you access to myUCA, please email firstname.lastname@example.org giving details of your problem.