Passwords

Password Problems For Staff

For help and advice on passwords, please visit the Hub on the below link:

The Hub - Password guides

I have forgotten my password/my password has expired

If you are a member of staff and your password has expired then call the IT Service Desk and they can change it for you.

IT Service Desk
ext. 8799
Tel: (01634) 888799

*Note - when you work from home you do not get a count down to alert you that your password is about to expire.

I cannot access myUCA

New and sessional members of staff need to be given access to myUCA, this is normally done by HR informing Learning & Teaching to add them to the system. However, there may be exception to the rule - if this is the case and your ucreative username and password does not give you access to myUCA, please email mycoursehelp@ucreative.ac.uk giving details of your problem.

For password security tips and advice please visit the Hub on the link below:

The Hub - Password security