Junkmail and Spam

How to change Junkmail options in Outlook or Entourage

On a PC - with Outlook 2003

  • In Outlook select Tools/Options/Junk Email Options.
    You can select "high" in the junk email options, but if you do this you will need to keep an eye on the junk email folder just in case any emails that you need are automatically put in there by mistake. 

    Safe senders & blocked senders
  • You can also add addresses or domains to your safe senders list and equally block senders if you have the email addresses. To add safe senders (can be email addresses or domains) click on "Manage Junk Email Lists". Make sure you add domains ucreative.ac.uk and students.ucreative.ac.uk
  • Do a right click on the email (unopened) and then go to Junk email, then add to blocked senders list.

 

On a PC - with Outlook 2010

  • Click on Junk at the top and choose 'Junk email options'
  • You also have access to your safe list and blocked list from here

 

On a Mac - with Entourage 

  • In Entourage, go to Tools > Junk Email Protection, and you can set the level to high etc.
  • You can also select the little icon on the email if it flags up as unsure to whether it is junk email or not. If you click on this you can add the address to the safe domains list etc.

 

On a Mac - with Outlook 2011

  • Click on Junk at the top and choose 'Junk Email Protection...' and set your protection level.
  • You can also edit your safe lists and blocked lists from here.

 

In Outlook Web Access 

  • In Outlook Web Access go to "Options" (last option at the bottom of the left panel).
  • Scroll down to "Privacy and Junk Email Prevention". Make sure "Filter Junk Email" is ticked. You will need to keep an eye on the junk email folder just in case any emails that you need are automatically put in there by mistake
  • To add safe senders (can be email addresses or domains) click on "Manage Junk Email Lists".

 


Malicious Emails and Spam 

Mail is sometimes received by students and staff from fraudulent sources trying to extract private information. We already take action to reduce the number of these, but you still need to be vigilant.

Advice regarding suspect mail

  • Delete suspect messages immediately: never reply to mail from unknown sources or suspected malicious mail
  • Never send your ucreative password via email: we will not request you to do so.
  • Do not click links in emails unless you are 100% sure they are legitimate.