Suspected or confirmed cases of Coronavirus

Suspected and confirmed
cases of Coronavirus

Keeping track of cases of COVID-19 is crucial to making our campuses safe and friendly places to study.

This page contains all you need to know about what to do if you feel unwell with coronavirus symptoms, have been in close contact with someone with coronavirus, and also outlines the university’s response to potential outbreaks.

Please reference our Procedure in the Event of a Suspected or Confirmed Case for detailed information.

You must contact Campus Registry via these e-mail addresses and also notify your Programme Director at the earliest opportunity:


If you become unwell with any of the symptoms of COVID-19 while on campus, even if mild, you should do the following:

  • Go home immediately (avoiding public transport)
  • Inform Campus Registry and your Programme Director at the earliest opportunity
  • Apply for a test if you are displaying symptoms. If you don’t have access to the internet, call NHS 119
  • Do not come to UCA to collect a test
  • Self-isolate as per government guidance

If you test negative but you have been in close contact with a confirmed case, you may still be instructed to self-isolate by NHS Test and Trace. It can take a number of days for your symptoms to develop, even if your test was originally negative.

If you haven’t been in close contact with a confirmed case and feel well, you can stop self-isolating, and everyone you live with can stop self-isolating too. Please contact Campus Registry with your result.

If your test comes back positive, you should follow the guidance for households with possible or confirmed coronavirus (COVID-19) infection and continue to self-isolate. Please also inform your Campus Registry immediately. If you need support through self-isolation please contact our Gateway team.

If you’ve been in close contact with someone who develops COVID-19 symptoms or who tests positive for the virus, depending on your vaccination status, you may be instructed by NHS Test and Trace to self-isolate for 7 days from the date you were last in contact with that person. If you have symptoms, you must self-isolate.

You should notify your Campus Registry and your Programme Director of your self-isolation at the earliest opportunity. Please apply for a test online or call NHS 119. People you live with do not need to self-isolate if you do not have symptoms. 

We will stay in close communication with students in self-isolation and provide information and support, as required. This will include working with you to plan an optimal way to continue your learning.

You can find out more about how the university is supporting students by visiting our Support for Students section or contact our Gateway team.

Our Health, Safety & Wellbeing Team works closely with the local health protection team (HPT) and takes their advice in the event of positive cases.

If multiple cases of coronavirus appear in the University, an outbreak control team from either the local authority or Public Health England will, if necessary, be assigned to help manage the outbreak. The University will keep students informed as any potential situation develops.

All the information you’ll need is in our Accommodation section.