Clearing advice for parents & guardians

If a student’s results aren’t what they expected, they’ve changed their minds about what course to study or they've only just decided to study at university, Clearing is a simple way for students to find the right place for them.

Anyone who’s waiting to receive their results on 16 August 2018 can enter Clearing on results day. Not all universities and not all courses are available in Clearing, so it’s worth checking what is available and doing some research before results come through.

How does Clearing work?

Students can find out if they’re eligible for Clearing by logging into their UCAS Track record. They will also receive an email from their Firm and Insurance universities confirming if they’ve been successful in obtaining a place. If your child missed the grades they needed for both their Firm and Insurance offers, their Clearing Number will appear in Track automatically. The Clearing Number is the code they use to secure any future course offer they want to accept.

As soon as they have their Clearing Number and their list of university and course choices, they can start calling up university hotlines. If they’re asked to apply to a course and want to take up the place, they need to add the course as their Clearing choice in track. They can only enter one choice.

Clearing moves at a rapid pace; students are ready to make calls and find out which courses are available at different universities from early on results day. Preparation is key to students getting the course and university they want.

How to help your child prepare for Clearing?

1. Help them with research. It’s never too early to prepare, whether it’s researching degrees, looking at other universities or making a list of courses they’re interested in. The sooner they know which courses they want to apply for, the sooner they can call in the morning on results day.

2. Prepare for the phone call. The call into a Clearing hotline can be quite daunting, but it’s important that they have all their facts straight and they don’t feel nervous! Run through the call a few times, make sure they have their qualifications ready in front of them and know all the details about the courses they want to apply for.

You can’t make the call for them, but you can help make sure they’ve got all the basic info ready - their Clearing Number, UCAS Personal ID, details of their qualifications (including A-level, AS-level, GCSE and equivalent results), login details for UCAS Track, and their notes on the course/university.

3. Clearing Visit Days – a lot of universities (including UCA) offer a visit day around Clearing time to give students the opportunity to see the university before they accept their Clearing offer. Make sure you go to as many as you can with them – it can give them a good idea of the kind of university they are applying to.

Read more of our tips about going through Clearing.

Clearing hotline 0800 068 0088

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