Statement is a website that is owned and maintained by the University for the Creative Arts (UCA). The university is committed to providing an accessible web presence that gives all members of the public full access to its information and services.

This accessibility statement applies to the following university web domains:,, and We aim to make all sites listed above compliant with the standards set by the Web Content Accessibility Guidelines (WCAG 2.1 AA).

These sites are currently partially compliant with WCAG 2.1 AA. Known areas of non-compliance are detailed below in section 8.1. Details of what we're doing to continually test and improve our compliance can be found in section 10 of this statement.

1. How accessible is UCA? 

We are aware that some parts of UCA’s websites are not fully accessible. These areas include:

  • Perceivable elements, such as -
    • Adaptable features
    • Distinguishable controls
  • Operable elements, such as –
    • Keyboard accessibility
    • Load timings
    • Navigation
  • Understandable elements, such as –
    • Readability
  • Robust elements, such as –
    • Compatibility

2. Feedback and contact information 

If you need information on UCA’s website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email We’ll consider your request and aim to get back to you in three (3) working days.

3. Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email the UCA Web Team

4. Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

5. Contacting us by phone or visiting us in person

For information about contacting us by phone or to arrange a visit to our offices, please visit the Contact us page.

6. Technical information about this website’s accessibility

The University for the Creative Arts is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

7. Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

8. Non-accessible content

The content listed below is non-accessible for the following reasons.

8.1 Non-compliance with the accessibility regulations.

WCAG 2.1 Success criterion failures –


  • No data cells assigned to table header
    • We plan to deliver a solution for this by October 2021.
  • Empty headings
    • We plan to deliver a solution for this by October 2021. We also plan to delivery enhanced web training for CMS users to ensure relevant content is added to the website.
  • Container element is empty
    • We plan to deliver a solution for this by October 2021.


  • Links are not clearly identifiable
    • A solution for this will be explored in November 2021. A recent site redesign has applied identifiable links through underline and hover effects but will be reviewed and updated to be compliant.


  • Colour contrast is not sufficient
    • We plan to address occurrences identified within our accessibility tool and aim to have them fixed by November 2021.


  • Page zoom is restricted
    • We plan to update the pages affected by the page zoom issue by November 2021.
  • Text is clipped when resized
    • We plan to update this styling issue by October 2021.


  • Page zoom is restricted
    • Issue same as 1.4.4


  • Inline frame without a text alternative
    • We plan to update the occurrences of this issue by October 2021. We will also provide training for web users to help resolve future issues.
  • Form field is not labelled
    • We plan to update these identified issues by October 2021.

8.2 Disproportionate burden


  • Colour contrast is not sufficient
    • The website is using UCA's brand colour scheme. A new toggle switch for accessibility has been applied to the website which allows users to select fully accessible colours on web pages. Feedback from users to-date has presented that this is a useful tool and therefore we feel that this is a suitable solution for providing better colour contrasts and a disproportionate burden to the university to change based on research and additional costs. We will continue to use user feedback tools and listen to user feedback, and adapt solutions for colour contrasts in the future where required.

2.4.4 / 4.1.2

  • Link without a text alternative
    • The issue identified here relates to a gallery component that pops up in a modal box. As the component is a visual gallery, it’s not possible to provide a text alternative for each image as part of the site’s design.


  • Element IDs are not unique
    • Occurrences of this issue are identified across a few website components that provide website functionality. We’ve assessed the cost of fixing the issues within the components, looked at user experiences through interactive tools and believe that users are not fully affected by this accessibility regulation. We will continue to assess the situation and provide a resolution should it become an issue.

9. Content that’s not within the scope of the accessibility regulations 

PDFs published before 23 September 2018

Some of our PDFs that provide information about the university and its services published before 23 September 2018 are exempt from accessibility regulations and we do not plan to fix these.

10. What we’re doing to improve accessibility

The university takes web accessibility seriously.  In April 2021, we launched a new website design for to address previously issues identified and introduced accessibility-friendly features including a new ‘accessibility toggle’ switch in the site-wide header navigation.

This enables all users to toggle on-and-off key elements of each web page, making them fully ‘AA’ compliant, and in some cases ‘AAA’ compliant.

We also actively use web accessibility tools for sites identified in the introduction to this statement.

To address issues identified in 8.1, the university undertakes the following procedures:

  • Train staff members on the use of web content management best practice and web accessibility guidelines
  • Assess and prioritise issues
  • Deploy development updates, in scheduled sprints
  • Undertake weekly content and accessibility reviews 

11. Preparation of this accessibility statement

This statement was prepared on 26 August 2021. This website was last tested on 25 August 2021. The test was carried out by the University for the Creative Arts, using our Web Accessibility tool.